About

FAQ

• Where is the store based?

  Glendale, AZ

• What does YMA stand for?

  We are three sisters...
  Ysabelle (or Belle), Melissa & Angela

• What are Belle's Beads?

  Belle's Beads is our newest collection of all natural semi precious stone beads that Y has hand crafted!
  We would love to radiate our energy in any ways we can!

• What is the metal made out of in the bracelets?

  Allergic to Nickel?
  No worries... We make sure our metals are 100% nickel free!

• Are your products waterproof?

  No, we recommend avoiding contact with water and do not recommend wearing it during vigorous activity.

• Do you customize?

  We sure do!
  Email us at [email protected]
  & tell us what you'd like!

• Do you do weddings and big events?

  Yes!!!
  Email us: [email protected]
  Let us know what you'd like and the amount!

• Shipping & Rates?

  We are currently shipping with USPS.
  Domestic Shipping $5
  International Shipping $10.00

• Do you accept orders placed outside of the US?

  Yes, we ship worldwide!!

• How long will it take to receive my order?

  Keep in mind, we hand craft each & every product with love & care! It will take about 1-3 days to process.
  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.